Welcome to PhilJili. This Privacy Policy describes how PhilJili ("we," "us," or "our") collects, processes, stores, and protects the personal information of all users ("you" or "Player") who access and use philjili.net and related services.
PhilJili is committed to safeguarding the privacy of every Filipino player who trusts us with their personal data. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). All data we hold about you is treated with strict confidentiality and care.
By registering a PhilJili account, depositing funds, or otherwise using our platform, you acknowledge that you have read, understood, and agreed to this PhilJili Privacy Policy. If you do not agree with how we handle your personal data, please do not use PhilJili.
This Privacy Policy applies exclusively to philjili.net. It does not cover third-party websites, apps, or services you may access through links on our platform.
PhilJili collects different types of personal information depending on how you interact with our platform. Here is a clear breakdown of what we may collect:
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account verification (KYC), age verification, AML compliance |
| Contact Data | Email address, mobile number, residential address in the Philippines | Account communications, support, transaction notifications |
| Financial Data | GCash number, Maya account, bank name, card last 4 digits | Processing deposits and withdrawals via Philippine payment methods |
| Gaming Activity | Bets placed, games played, winnings, session duration | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, click patterns, time on site, referral source | Improving platform experience, personalised content |
| Communications Data | Chat transcripts, email exchanges, support tickets | Quality assurance, dispute resolution, training |
We only collect data that is necessary for the specific purpose it is needed. PhilJili does not collect sensitive personal information such as racial or ethnic origin, health data, or religious beliefs unless required by law.
PhilJili collects personal data through the following means:
- Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
- Automated technologies: Our platform uses cookies, web beacons, and similar tracking technologies to collect technical and usage data when you browse philjili.net. See Section 6 for full cookie details.
- Third-party sources: We may receive identity verification data from licensed KYC providers, fraud prevention services, and payment processors such as GCash, Maya, GrabPay, and banking partners.
- Public sources: In limited cases and strictly for AML compliance, we may cross-reference publicly available data such as government sanctions lists or official NPC advisories.
PhilJili uses your personal data only for legitimate, clearly defined purposes. Specifically, we use your data to:
- Create, verify, and manage your PhilJili player account.
- Process deposits and withdrawals via GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other Philippine payment methods.
- Comply with our legal obligations under Philippine law, including the Anti-Money Laundering Act (AMLA) and the Data Privacy Act of 2012.
- Verify your age and identity as required by our gaming license conditions.
- Monitor gaming activity to support responsible gaming programs and detect problematic gambling patterns.
- Detect and prevent fraud, cheating, multi-accounting, and other prohibited activities.
- Provide customer support and resolve disputes or complaints.
- Send account-related notifications (transaction confirmations, security alerts, account updates).
- Send promotional communications about PhilJili offers and new games — only where you have given explicit consent, and you may opt out at any time.
- Improve our platform, personalise your gaming experience, and develop new features.
You can unsubscribe from PhilJili marketing emails at any time by clicking "Unsubscribe" in any email or by contacting support@philjili.net. Opting out of marketing will not affect your ability to use the platform.
PhilJili uses cookies and similar technologies to make our platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit philjili.net. Here are the types of cookies we use:
- Essential Cookies: Required for the platform to function — including login sessions, security tokens, and shopping cart equivalents. These cannot be disabled without breaking the site.
- Performance Cookies: Collect anonymous data about how players use PhilJili (e.g., which pages are visited most, error logs). This helps us improve the platform.
- Functionality Cookies: Remember your preferences such as language settings and game display options to give you a smoother experience.
- Analytics Cookies: Used with trusted analytics tools to understand aggregate user behaviour patterns. Data collected is anonymised and does not identify individual players.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features of PhilJili. By continuing to use philjili.net, you consent to our use of cookies as described in this policy.
PhilJili takes the security of your personal data very seriously. We implement a multi-layered approach to protecting the information you entrust to us:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and philjili.net is encrypted using industry-standard SSL/TLS protocols.
- Encrypted Data Storage: Sensitive data — including financial records and identity documents — is stored in encrypted databases with strictly controlled access.
- Access Controls: Only authorised PhilJili staff with a legitimate business need can access player data. Access is role-based, logged, and regularly audited.
- Regular Security Audits: We engage independent third-party cybersecurity firms to conduct penetration testing and vulnerability assessments on a regular schedule.
- Two-Factor Authentication (2FA): Available for all PhilJili player accounts as an additional layer of login protection.
- Incident Response: In the event of a data breach, PhilJili has a documented incident response plan and will notify affected players and the National Privacy Commission within the timeframes required by law.
While we take every reasonable precaution to protect your data, no online platform can guarantee 100% security. You also play a role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone.
PhilJili retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by Philippine law.
- Active accounts: Data is retained for the duration of your account and for a period of at least 5 years after account closure, in line with AML and gaming regulatory requirements.
- KYC and verification records: Retained for a minimum of 10 years as required under the Anti-Money Laundering Act.
- Transaction records: Retained for at least 5 years from the date of the transaction.
- Support communications: Retained for up to 3 years for quality assurance and dispute resolution purposes.
- Marketing consent records: Retained until you withdraw consent, plus an additional 2 years as evidence of your prior consent.
Once data is no longer required and retention periods have expired, PhilJili securely destroys or anonymises it in accordance with our internal data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by PhilJili. We are committed to honouring these rights promptly and without unnecessary hurdles:
To exercise any of these rights, contact our Data Protection Officer (DPO) at privacy@philjili.net or reach our support team via live chat. We will respond within 15 business days of receiving your request. In some cases — such as where processing is required by law — we may not be able to fulfil a deletion request, and we will explain why clearly.
If you believe we have mishandled your personal data, you also have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
PhilJili is strictly for adults aged 21 years and above, consistent with Philippine law on online gambling. We do not knowingly collect personal data from anyone under the legal gambling age. Our registration process includes age verification steps to prevent underage access.
If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on PhilJili, please contact us immediately at support@philjili.net.
If you are under 21 years of age, you are not permitted to use PhilJili. Please leave this site immediately.
philjili.net may occasionally contain links or references to third-party content or services. This Privacy Policy applies only to PhilJili and our own platform. We are not responsible for the privacy practices of any third-party website, app, or service, including payment providers' own portals.
We recommend you review the privacy policies of any third-party service before providing them with your personal data. PhilJili has no control over how third parties collect or use your information.
PhilJili may update this Privacy Policy from time to time to reflect changes in our data practices, technology, legal obligations, or regulatory guidance from the National Privacy Commission. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered players via email to their registered address.
- Display a prominent notice on the PhilJili platform for at least 7 days following the change.
We encourage you to review this page periodically. Your continued use of PhilJili after any updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you may request account closure at no penalty.
PhilJili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests related to your personal data, please contact us through any of the following channels:
- DPO Email: privacy@philjili.net
- General Support Email: support@philjili.net
- Live Chat: Available 24/7 within your PhilJili account dashboard
- FAQ: Visit our FAQ page for quick answers
For formal privacy-related complaints or data subject access requests, please email privacy@philjili.net with the subject line "Privacy Request." We will acknowledge your request within 3 business days and respond fully within 15 business days.
How PhilJili Protects Your Privacy
From the moment you sign up to every deposit and withdrawal, your personal data is protected at every step of the PhilJili experience.
256-Bit SSL Encryption
Every page and transaction on PhilJili is secured with bank-grade 256-bit SSL encryption. Your data travels through the internet safely — whether you're depositing via GCash or updating your profile.
DPA 2012 Compliant
PhilJili operates fully in line with the Philippine Data Privacy Act of 2012 and the guidelines of the National Privacy Commission. You have clear rights over your data, and we respect every one of them.
No Data Selling
PhilJili never sells, rents, or trades your personal data to third parties for marketing. Your information is used only for the purposes described in this policy — nothing more.
Encrypted Data Storage
All sensitive personal data is stored in encrypted, access-controlled databases. Only authorised PhilJili staff with a legitimate need can view your information, and all access is logged.
You Control Your Data
You can access, correct, or request deletion of your personal data at any time. Contact our Data Protection Officer at privacy@philjili.net, and we'll process your request within 15 business days.
Regular Security Audits
PhilJili conducts regular third-party penetration tests and security audits to make sure our defences stay strong. We don't just set-and-forget our security systems — they're actively maintained and improved.
Your Privacy Matters to Every Part of PhilJili
A lot of online platforms treat privacy as a checkbox — something buried in a document nobody reads. At PhilJili, we think differently. Every system we build, every third-party service we engage, and every staff member we hire is evaluated with data privacy in mind. Our Filipino players deserve to know their personal information is genuinely protected.
Whether you're depositing ₱500 via GCash from Bohol or managing your account from Cebu, the same rigorous privacy protections apply. Your payment details are never stored in plain text, your gaming history stays private, and your contact information is used only to serve you better — not to fill up your inbox with spam from parties we've sold your data to.
Privacy Sorted. Ready to Play, Kabayan?
Now you know exactly how PhilJili handles your data, you can play with full confidence. Join hundreds of thousands of Filipino players who trust PhilJili every day.